We work with leading secondary ticket brokers. Prices are set by sellers and may be above or below their face value

TERMS & CONDITIONS

Terms & Conditions

Welcome to our website topticketstoday.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

These terms apply each time you visit our site or use our services, and are subject to change without notice. Please check back here each time you visit our website.

OUR WEBSITE IS NOT ASSOCIATED WITH ANY BOX OFFICE, VENUE, PROMOTER, STADIUM, THEATRE, HOTEL, SPORTS TEAM OR SPORTING ESTABLISHMENT

WE PROVIDE A TICKET SOURCING SERVICE ON OUR WEBSITE and work with secondary ticket brokers to obtain your tickets. PRICES ARE SET BY SELLERS AND MAY BE ABOVE OR BELOW THEIR FACE VALUE.

Definitions

In these Terms and Conditions, the following expressions have the following meanings:

“Us”, “Our”, “We” – refers to the company/owner of this website

“Site”, “Website” – https://topticketstoday.com

“You” , “Your”, “User” – refers to the users or visitors to this website

“Account” – the account you create when you use our site/services

“Application form” – the application form to make your purchase

“Content” – the content of this website including, but not limited to, text, graphics, data, video, audio, software, and any other data that will appear or form part of the site.

“Service” – the services we provide on our website

Our Service

When you pay the fee for our service we will:

• Find and obtain your tickets from secondary ticket brokers. Our partners will then ship the tickets to the delivery address you provided.
• If we are unable to obtain your tickets, we will cancel your order and issue you a full refund.

 

When you use our service, you understand and agree that:

• We are not affiliated with the promoters of any event. We work with secondary ticket brokers which supply your tickets. These ticket prices vary based on supply and demand, and are typically above the face-value. Prices may also fluctuate daily. Ultimately prices are set by sellers and are above face-value.
• The promoters of some events restrict the resale of tickets, and hence upon purchasing from our website you understand that you are attending the event using a valid ticket to which you are the guest of the original purchaser.
• Some events may feature identification details of the original purchaser, meaning that anyone other than the original buyer could be refused entry. You accept this risk upon using our website, and we are unable to issue refunds should the ticketholder be refused entry. Alternatively, the event organisers may limit the use of tickets (or passcodes to purchase tickets) to the original buyer. You accept this risk upon using our website, and we are unable to issue refunds should the ticketholder be refused entry. Please consider this risk before accepting the Terms & Conditions of sale.
• If your chosen ticket is unavailable, we reserve the right to upgrade or downgrade the order to the next available option, or alternatively refund the order in full. However, deposits are non refundable. 
• While we will attempt to allocate larger bookings together, at minimum we will keep group bookings together in pairs. Essentially, group bookings or odd amounts of tickets greater than 2 are not guaranteed to be seated together.
• Upon placing your order, you must pay for your order in full immediately upon the booking being accepted.
• Once you place your order no refunds, cancellations, or ticket exchanges will be accepted.
• If an event is cancelled or rescheduled, for any such reason, we will only refund you the face value of the ticket.
• When you place an order, if we are unable to obtain your tickets, we will cancel your order and issue you a full refund.
• The risk of damage to or loss of the tickets supplied by our partners will pass to you when the tickets are dispatched to you.
• Your tickets will be dispatched to you using a secure, signed for delivery service.
• Tickets will typically be dispatched within 2 weeks from the date of booking. However, in some cases tickets are held back by the promoters as a prevention measure against loss of tickets, fraud or counterfeiting of the tickets, and as a result tickets may only be received by you shortly before the date of the event, or in extreme cases on the date of the event. In cases where there is not enough time to have the tickets posted to you, arrangements will be made for you to collect your tickets either from our partner's london office, or from a representative at the venue.
• We are not liable for any failure by the courier to deliver your tickets, and we are not responsible for any tickets that are lost, stolen, or damaged after dispatch to you. No duplicates or replacements will be issued under any circumstances.
• We are not responsible for changes such as the event date, time, venue, adverse weather conditions or other matters beyond our control.
• We act as an agent of the client to arrange the booking, and we will not be liable for any misrepresentations, negligence, contractual or tortious loss of any kind whatsoever suffered by the client or any due to any act or omission by or on behalf of any third party.
• We are not liable for death or personal injury suffered by you or your guests arising out of the booking. This limitation of liability shall also extend to any loss or damage sustained by property or belongings of you or any of your guests or for any further costs, demands or expenses incurred or suffered by you arising out of the booking.
• We are not liable for any cancellation of or alteration to your booking or any loss or damage to you arising out of circumstances beyond our control, including but not limited to any act of god, natural disaster or act of terrorism.

 

Copyright notice

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 

Limitation of liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
We shall not be liable for any losses of any kind which you may incur from using or visiting our website. Your use of our site is entirely at your own risk.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
We provide no warranty or guarantee that our site will work properly, be fit for purpose, be secure, or that it will not infringe the rights of others.
We cannot cannot guarantee any products available through our site as we do not have any control over them. 
If any court or other relevant authority determines any part of these terms and conditions to be unenforceable or unlawful, the other provisions will continue in effect. 

Website availability

We cannot guarantee that our site will be constantly available and in the event our site is unavailable for any reason then we are not responsible for any losses you may incur as a result.
We reserve the right to modify the site and it's services, suspend or remove it at any time without warning. 

Links to other websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) and we cannot guarantee a link will work.
We have no responsibility for the content of the linked website(s), and disclaim liability for any losses which come out of you using them. 

Privacy & cookies

Our website uses cookies. By agreeing to these terms and conditions or by using our website you agree to our use of cookies. You can read more about our use of cookies in the terms of our privacy and cookies policy.

Law & jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.

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